India Poised to Lead Global Services Era
I believe that we are witnessing the dawn of a new era of global services which will transform the global economy. In fact, the global services era may constitute as significant a departure from the present as the Jet Age did in comparison with the Steam Age. To be sure, the global services era will be enabled by information technology and driven by demographic transformation. Moreover, I believe that India is poised to capture a leadership position in the global services era because of her human capital advantage. Put simply, as baby boomers retire in the industrialized economies, their jobs will move to tier 3 and tier 4 cities in India. Consequently, India’s offshore services industry appears to be in the early stages of a long-term growth cycle. ... Read full article
Tagged India to drive global services era, Rise of Indian offshore services